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Founding Pilot Program

Help shape the operating system for the next generation of guided tours

TourRecap is selecting 3–5 Founding Pilot Partners now, ahead of production pilots. Partners work directly with the product team to co-design how the platform runs their routes — this is a co-design program with real operating outcomes, not a software beta with a feedback form.

Production platform in development · Pilot-ready target: end of 2026 · Planned capabilities subject to field co-design

The Pilot Model

How a pilot runs

Five phases, agreed together before anything touches a real departure.

Understand

We study how your operation actually runs — routes, crews, suppliers, standards, and where the day breaks down — before proposing anything.

Build

Your itineraries and standards become working Playbooks, and the platform is configured around your real field conditions rather than a demo dataset.

Run

Selected crews run agreed departures on TourRecap under conditions we set together, with fallbacks in place so a pilot never puts a tour day at risk.

Review

We review the evidence with you: what the platform measurably changed, what it missed, and what the crews actually experienced.

Improve and shape production

What worked hardens into the production platform; what didn't gets redesigned or dropped. Partners decide with us what deserves wider rollout.

What Partners Influence

Co-design with real authority

Partner routes, crews, and field conditions shape these product areas.

  • Playbook structure
  • Crew roles and views
  • Field prompts
  • Offline workflows
  • Multilingual delivery
  • Route and GPS context
  • Receipts
  • Supplier and hotel checks
  • Evidence capture
  • Debrief and closeout
  • Live Departures
  • Approved improvement workflows

Co-design means partner evidence carries real weight in what gets built. It does not guarantee that every requested feature becomes part of the platform — we decide together what the evidence supports.

Pilot Evidence

Pilots measure operating outcomes

A pilot should prove something about how your operation runs — not just collect opinions.

Guide preparation effort

How long a guide needs to be genuinely ready for a departure.

Operating-step completion

Whether the steps the Playbook calls for actually happen.

Issue-to-office-awareness time

How quickly the office learns a day needs attention.

Closeout effort

What it costs to reconstruct plan versus actual after the day.

Field knowledge captured

How much of what the crew learns survives the departure.

Useful Playbook changes

How many approved improvements each season produces.

Guide interaction burden

What the platform asks of a guide while they are running a tour.

Apply

Apply to become a Founding Pilot Partner

Tell us how your operation runs. Applications are reviewed individually — we only ask for what selection actually needs.

What breaks down most often between the office and the field?

The operating outcome that would make a pilot worth your crews’ time.

Not ready to apply? Request a briefing instead. How we handle this information is described in our privacy policy.