How It Works
The operating loop
TourRecap runs every departure through the same five stages. The loop is the product: each pass through it starts from a better Playbook than the last.
Production platform in development · Pilot-ready target: end of 2026 · Planned capabilities subject to field co-design
The Five Stages
Prepare
The Playbook is built before the season: the plan and the route, who is responsible for what, the known risks, the suppliers, the standards each stop is run to — and the alternatives when the day doesn't cooperate.
Run
Each role executes its own view of the Playbook: guides see their day and their next actions, drivers see theirs, and handoffs carry the context with them.
Capture
The crew captures the day as it runs — field observations, media, receipts, and operating events land in the tour-day record while they're fresh.
Close
Closeout reconstructs plan versus actual: what ran to standard, what deviated and why, and which exceptions are still unresolved.
Improve
The record becomes evidence-backed improvement proposals. Authorized people review them — what they approve becomes the next departure's Playbook.
The Compounding Loop
Every departure teaches the next
Nothing enters the Playbook silently: the loop only closes through human approval.
- Approved Playbook
- Field execution
- Evidence
- Review
- Proposed improvement
- Human approval
- Improved Playbook
Season one
The Playbook is your itinerary plus your standards — everything the operation already knows, made explicit.
Every departure after
Each closeout adds evidence; each approved improvement compounds. The knowledge stops leaving when people do.
The office view
While the loop runs, Live Departures shows the operating day as it happens — see Live Departures.
Founding Pilot Program
Run the loop on your own routes
The pilot program builds Playbooks from your real itineraries and runs them with your crews.